Privacy Policy

Last Updated: 14/07/2026

At Walkies with Zara, I am committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Walkies with Zara
Hallworthy, Cornwall
Email: walkieswzara@gmail.com
Phone: 07485 030733

If you have any questions about this Privacy Policy or how your information is handled, please get in touch.

What Information I Collect

I may collect the following information when you enquire about or book my services:

Owner Information

• Name

• Address

• Telephone number

• Email address

• Emergency contact details

Pet Information

• Pet's name, breed and age

• Veterinary practice details

• Medical conditions

• Medication requirements

• Behavioural information

• Dietary requirements

• Emergency contact information

Booking Information

• Services booked

• Appointment dates

• Payment records

• Communications between us

How I Use Your Information

Your information is used to:

• Provide dog walking, pet sitting and training services

• Contact you regarding bookings

• Respond to enquiries

• Maintain accurate records about your pet

• Deal with emergencies involving your pet

• Comply with legal obligations

• Process payments

I will only collect information that is necessary to provide my services safely and professionally.

Lawful Basis for Processing

I process your information because:

• It is necessary to fulfil our agreement when you book my services.

• It is necessary to protect the health and welfare of your pet.

• I have a legitimate business interest in managing bookings and client records.

• I may also process information where you have given your consent.

How Your Information Is Stored

Your information is stored securely using password protected devices and secure online systems.

I take reasonable steps to protect your personal information from loss, misuse or unauthorised access.

Sharing Your Information

Your information will never be sold.

Information may only be shared when necessary with:

• Your nominated veterinary practice

• Emergency veterinary professionals

• Emergency services where appropriate

• Legal authorities where required by law

Photographs & Social Media

With your permission, I may take photographs or videos of your pet for:

• Social media

• My website

• Marketing materials

You can withdraw your consent at any time.

How Long I Keep Your Information

Client records are retained only for as long as necessary to provide my services and to meet legal, insurance and accounting requirements.

When information is no longer required, it will be securely deleted or destroyed.

Your Rights

Under UK GDPR you have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information where appropriate.

• Withdraw consent where processing is based on consent.

• Object to certain types of processing.

• Request a copy of the information I hold about you.

Requests can be made by contacting me using the details above.

Cookies

If you visit my website, basic cookies may be used to improve your browsing experience.

No unnecessary cookies will be used without your consent.

Changes to This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on my website.

If you have any questions about this Privacy Policy, please contact:

📧 walkieswzara@gmail.com

📞 07485 030733

Thank you for trusting Walkies with Zara with your personal information and, most importantly, with your pets.